Privacy Policy

Who We Are

Jennifer Young Clinic is the data controller responsible for your personal data.

Jennifer Young Clinic
Woore Road, Madeley, Cheshire, CW3 9PH
Email: hello@jenniferyoungconsultants.co.uk

Information We Collect

• —Contact details you provide, such as your name, email address and telephone number.
• —Information you share through enquiry, booking and questionnaire forms, which may include health-related information you choose to disclose.
• —Payment information processed securely by our payment provider. We do not store full card details.
• —Technical data such as your IP address, browser type and usage information collected automatically when you visit the site.

How We Use Your Information

• —To respond to enquiries and provide the services you request.
• —To arrange appointments, prepare investigations and deliver reports.
• —To process payments and keep records required for accounting and legal obligations.
• —To send you information you have consented to receive. You can withdraw consent at any time.
• —To maintain the security and performance of our website.

Lawful Bases

We rely on the following lawful bases under UK GDPR: your consent; the performance of a contract with you; compliance with our legal obligations; and our legitimate interests in operating and improving our services. Where we process health-related information, we do so with your explicit consent.

Sharing Your Information

We do not sell your personal data. We share it only with trusted service providers who help us operate, such as our payment processor, email and hosting providers, and only to the extent necessary. These providers are required to protect your data and use it only as instructed. We may disclose information where required by law.

Data Retention

We keep your personal data only for as long as necessary for the purposes set out above, including to meet legal, accounting and regulatory requirements. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under UK data protection law you have the right to:

• —Access the personal data we hold about you.
• —Request correction of inaccurate or incomplete data.
• —Request erasure of your data in certain circumstances.
• —Restrict or object to our processing of your data.
• —Request the transfer of your data (data portability).
• —Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at hello@jenniferyoungconsultants.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies and similar technologies that are necessary for the site to function and to understand how it is used. You can control cookies through your browser settings.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.